Family Feedback
Family Satisfaction
Early Years Occupatinal Therapy is committed to providing high quality services and are always looking for feedback from the families we work with. We are often delighted to hear informal feedback about family experiences and from time to time conduct formal surveys to document family satisfaction and also identify what we can be doing to improve family experiences.
Below are some of the collated family responses documented in a formal satisfaction survey:
100% of respondents rated our services as 'Excellent'
100% of respondents labelled our service as meeting or exceeding their expectations
100% of respondents rated their therapist's communication as 'Excellent'
92% of respondents felt their therapist was easily contacted between appointments
100% of respondents would recommend Early Years Occupational Therapy to another family
Testimonials
My son has shown such a dramatic improvement since we started with Early Years OT. They have been a wonderful support, my son has a great connection with our therapist and he has come a long way. We are so very thankful for her and all her help.
~ Charmaine
I’m very happy with what our therapist is offering. She’s very professional and approachable.
~Anonymous
Our therapist is AMAZING. She is very friendly and makes you/your child feel at ease. She is always quick to answer email queries and is easily contactable.
~ Kelly
We feel so supported. Our therapist listens to our concerns, always has the latest evidence based research to back her strategies and continues to strive to continually expand her knowledge. We have the best OT for our 2 boys.
~Amy and Jarrod
Despite being heavily booked, I was extremely grateful to be squeezed in for an initial assessment. And then squeeze us in again for ongoing sessions! It's been a great experience! Good communication. Enthusiastic attitude to sessions. And valued assistance with working towards individual goals.
~Vanessa
Sara created a bond with my son instantly which I think is very important when it comes to therapy. She has helped myself understand my son in more ways then I thought I knew and helped us through our day to day activities. Couldn’t recommend a better OT
~Kristie
Contact one of our friendly reception team today to begin your journey with Early Years Occupational Therapy. We trust we will help you and your child achieve your goals!